Privacy Policy
This Privacy Policy explains how Morea collects, uses, stores, shares, and protects your personal information when you visit our website, contact us, subscribe to updates, interact with our digital platforms, or communicate with us.
Last updated: 4 May 2026
Morea is a premium botanical iced tea brand developed by Biz Food and Beverages. We are committed to protecting your privacy and processing your personal information responsibly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").
By using our website, submitting your information, or communicating with us, you acknowledge that you have read and understood this Privacy Policy.
Who we are
For the purposes of this Privacy Policy, "Morea", "we", "us", and "our" refers to Biz Food and Beverages and the Morea brand.
- Website
- morea.co.za
- hello@morea.co.za
- Location
- Johannesburg, South Africa
Personal information we collect
We may collect personal information that you voluntarily provide to us, including:
- Your name and surname
- Your email address
- Your phone number, if you choose to provide it
- Your message, enquiry, or request details
- Your subscription preferences
- Your communication preferences
- Any information you provide when contacting us by email, website form, WhatsApp, social media, or any other communication channel
We may also collect limited technical and usage information when you use our website, including:
- Your IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- General location information
- Interactions with website buttons, forms, and pages
- Cookie and analytics data
We only collect personal information that is reasonably necessary for the purpose for which it is collected.
How we collect personal information
We may collect personal information when you:
- Visit or browse our website
- Submit a contact form
- Subscribe to Morea updates or our "first members" signup
- Contact us by email, WhatsApp, social media, or another communication channel
- Interact with our website, campaigns, or digital content
- Participate in Morea promotions, tastings, surveys, launches, competitions, or events
- Enquire about stockists, collaborations, partnerships, wholesale, distribution, or product availability
- Purchase or enquire about Morea products, if online sales are enabled in future
Why we use your personal information
We may use your personal information to:
- Respond to your enquiries
- Contact you about your message or request
- Send you Morea updates if you have subscribed or opted in
- Communicate launch news, offers, stockist updates, promotions, tastings, or brand updates where permitted by law
- Manage customer, subscriber, stockist, partner, or supplier relationships
- Improve our website, content, products, services, and user experience
- Analyse website traffic and user behaviour
- Measure the effectiveness of our marketing and website performance
- Protect our website, systems, users, brand, and business
- Keep internal business records
- Comply with legal, regulatory, accounting, or tax obligations
- Process orders, payments, or delivery information, if ecommerce is enabled in future
Legal basis for processing
We process personal information where one or more of the following applies:
- You have given consent
- Processing is necessary to respond to your enquiry or request
- Processing is necessary to provide a product, service, or communication you have requested
- Processing is necessary for our legitimate business interests
- Processing is necessary to comply with a legal obligation
- Processing is necessary to protect our rights, property, systems, business, users, or third parties
Where we rely on your consent, you may withdraw your consent at any time, subject to any legal or contractual restrictions.
Marketing communications
We may send you marketing communications, brand updates, product news, stockist updates, launch information, offers, or event information where you have subscribed, opted in, or where we are otherwise permitted by law to do so.
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails, following any opt-out instructions provided, or contacting us at hello@morea.co.za.
We will not sell your personal information to third parties for their own marketing purposes.
Contact forms and enquiries
When you submit a contact form, we use the information you provide to respond to your enquiry and manage the communication with you.
We may keep a record of your enquiry for business, customer service, administrative, or legal purposes.
Submitting a contact form does not automatically subscribe you to marketing communications unless you separately opt in to receive such communications.
Subscriptions and first members signup
If you subscribe to Morea updates or join a "first members", "first 1000", launch, or waiting list signup, we may use your name and email address to send you updates about Morea, including product launches, stockist news, events, campaigns, offers, and brand communications.
You can unsubscribe at any time.
If we display a temporary subscriber number, queue number, or "member number" on the website, this may be used for user experience and marketing purposes and does not guarantee any prize, reward, discount, product allocation, or legal entitlement unless expressly stated in separate campaign terms.
Third-party service providers
We may use trusted third-party service providers to help us operate our website and business. These may include:
- Website hosting providers
- Website analytics providers
- Email delivery providers, including services such as Resend
- Contact form and database service providers
- Marketing, CRM, or email newsletter platforms
- Payment providers, if ecommerce is enabled in future
- Delivery or logistics partners, if ecommerce is enabled in future
- Professional advisers, including legal, accounting, tax, technical, or business advisers
These third parties may process personal information on our behalf where necessary to provide their services.
We take reasonable steps to ensure that service providers process personal information securely and only for authorised purposes.
International transfers
Some of our service providers may process or store personal information outside South Africa.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that appropriate safeguards are in place and that your personal information remains protected in accordance with applicable data protection laws.
Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
These measures may include secure hosting, access controls, encryption where appropriate, limited access to personal information, secure service providers, and internal confidentiality practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
Retention of personal information
We will only keep your personal information for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
When personal information is no longer required, we will take reasonable steps to delete, destroy, de-identify, or anonymise it.
Your rights
Subject to applicable law, you have the right to:
- Ask what personal information we hold about you
- Request access to your personal information
- Request correction or updating of your personal information
- Request deletion of your personal information, where legally permitted
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
- Request that we stop sending you marketing communications
- Lodge a complaint with the Information Regulator of South Africa
To exercise your rights, please contact us at hello@morea.co.za.
Complaints
If you believe that we have processed your personal information unlawfully or in a way that violates your privacy rights, please contact us first so that we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Regulator of South Africa.
Children's privacy
Our website is not directed at children, and we do not knowingly collect personal information from children without the consent of a parent or legal guardian.
If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
Links to third-party websites
Our website may contain links to third-party websites, platforms, stockists, social media pages, payment providers, delivery providers, or other external websites.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to read their privacy policies before providing personal information to them.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised "Last updated" date.
Your continued use of our website after changes are published means that you acknowledge the updated Privacy Policy.
Contact us
If you have any questions about this Privacy Policy or how we process personal information, please contact us:
- Company
- Morea / Biz Food and Beverages
- hello@morea.co.za
- Location
- Johannesburg, South Africa